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  FEATURE
 
A New Policy on Basic Services
The Consumers’ Association recently discussed the subject of Basic Services and adopted a new policy. It should be remembered that one of the Consumers’ rights deals with basic services – Every consumer has a right to basic services. Basic services are an essential ingredient of our daily life. They provide us with an infrastructure without which we either cannot live or else our life would be miserable and we would find ourselves emarginated even from society. 
 
 
 

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Denied Boarding Rights

Malta adopted the provisions of the Denied Boarding Directive as part of the acquis communautaire. These regulations establish rules applicable where passengers are denied access to an overbooked scheduled flight
for which they have a valid ticket and
a confirmed reservation.


 

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Malta Communications Authority
The MCA is proposing phone number portability through a consultation paper issued recently. We agree that this will have several benefits amongst them those elicited by the MCA
 
 

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The Pharmacies Issue
For a number of consumers, this issue, which involves control of the number of licences issued to those who want to open up a pharmacy, might not be that important. The reason is that we got used to the idea of accepting any service. We tend to protest only when the service provided is obnoxious

 

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© Consumers' Association Malta - 2004